The Power of Positive Expectations

One of the very best things I ever did for my personal and professional growth is develop a desire to read.

Grady Polcyn
3 min readFeb 7, 2024

While this has been a journey of mine for some time now, just recently I picked up a copy of The Happiness Advantage and since starting it, I haven’t been able to put it down. As a business owner myself, there is so much value packed in each page on, ultimately, how to be a better, more positive and uplifting leader.

One concept in particular really stuck out to me: The Pygmalion Effect.

Here’s the “spark notes” version of this phenomenon… In the realm of psychology, the Pygmalion effect stands as a testament to the profound impact that expectations can have on human performance. It was coined by psychologist Robert Rosenthal and Lenore Jacobson in the 1960s and suggests that people tend to perform better when they are treated as if they are capable of achieving greatness.

So it got me thinking… How does this psychological principle translate to the dynamic world of entrepreneurship and business?

And in my reflection, this is what I found to be the fascinating interplay between the Pygmalion effect and the entrepreneurial spirit.

The Pygmalion Effect in Entrepreneurship:

True entrepreneurs are often fueled by the same things: passion, innovation, and a relentless pursuit of success.

And now, there’s another dimension to that when introducing the Pygmalion Effect, by emphasizing the significance of expectations, both self-imposed and external.

When individuals believe in their own abilities and are surrounded by a supportive environment that reinforces those beliefs, the Pygmalion Effect comes into play.

In a business context, leaders who possess a positive outlook on their team’s capabilities can unknowingly elevate performance levels.

As entrepreneurs, our expectations not only influence our own success but also shape the culture and productivity of the entire organization. When team members feel valued and trusted, they are more likely to surpass expectations and contribute to the overall success of the venture.

So, I got thinking even longer on this topic… If the information above is true, then how do I foster the Pygmalion Effect in business? What are some practical ways to implement, starting TODAY?

Here’s a few to consider:

  1. Set High Expectations: As an entrepreneur, set ambitious yet realistic goals for yourself and your team. Challenge each member to reach their full potential, fostering a sense of purpose and dedication. Ask yourself: Are they high enough to inspire growth, yet realistic to avoid undue pressure?
  2. Provide Supportive Feedback: Offer constructive and positive feedback regularly. Highlighting strengths and acknowledging achievements reinforces the belief that success is not only possible but expected. For example: Acknowledge and celebrate achievements through special shoutouts, incentives, bonuses, etc.
  3. Cultivate a Positive Work Environment: Foster a culture of collaboration, open communication, and mutual respect. An environment that promotes positivity and trust nurtures the Pygmalion Effect, inspiring everyone to strive for excellence. An idea: Provide a specific platform for your team that encourages feedback, discussions, and idea-sharing.
  4. Lead by Example: Demonstrate the qualities you expect from your team. Your actions speak louder than words, and embodying a strong work ethic and commitment sets the tone for the entire organization. Here’s how: Share your journey, victories, and lessons learned with your team, good and not-so-good, that they may feel empowered and safe to do the same.

In my time as an entrepreneur, there is one primary thing that has remained true — even as everything else changes…

You are only as good a leader as those you lead.

It’s not about you; it’s about them.

Help them to rise… Expect them to rise, and they will.

You can do this. You already are!

Talk soon,
GP

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Grady Polcyn
Grady Polcyn

Written by Grady Polcyn

Protect 9,000 families/month with life insurance. Coach a team of 1000+ Active Agents. Lets connect at PolcynFinancial.com